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Privacy Policy for Rixey Manor
Effective Date: 01/31/2025
1. Introduction
Rixey Manor ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you communicate with us via SMS.
2. Information We Collect
Information We Collect
We collect various types of information to provide and improve our services, including:
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Personal Information: When you contact us, we may collect details such as your name and phone number.
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Automated Data Collection: We may collect data through cookies, log files, and analytics tools to enhance user experience and improve our services.
Phone Number Collection & Usage
We collect phone numbers when you text us. Your phone number is used solely for:
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Responding to your inquiries and providing customer support
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Sending necessary service-related updates
We do not use your phone number for marketing purposes or share it with third parties, except as required by law or to fulfill service requests.
We may collect:
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Your phone number
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Message content
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Appointment details (if applicable)
3. How We Use Your Information
We use your information to:
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Respond to your inquiries
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Send appointment reminders or updates
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Provide customer support
We do not sell, rent, or share your data with third parties.
4. Opt-Out & User Rights
You can opt out of SMS communications at any time by replying STOP. After opting out, you will no longer receive messages from us unless you re-enroll.
5. Data Security
We implement security measures to protect your data, including encryption and access controls. However, no system is 100% secure, and we encourage users to contact us if they suspect unauthorized use.
6. Third-Party Services
We may use third-party providers to manage our SMS communications. These providers are required to comply with privacy and security standards.
7. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on our website with the updated effective date.
8. Contact Information
If you have questions about this Privacy Policy, please contact us at:
Rixey Manor
Email: info@rixeymanor.com
Phone: 540-212-4545
Website: www.rixeymanor.com
Terms & Conditions for Text Messaging
By texting [Your Business Name] at [Your Phone Number], you agree to the following terms:
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Consent to Receive Messages
By initiating a text message conversation with us, you consent to receive text messages from [Your Business Name] at the phone number you provided. These messages are solely for customer support, service updates, or other non-marketing purposes. -
Message Frequency
The number of messages you receive will depend on your inquiries and interactions with us. We do not send unsolicited messages. -
Opting Out
You may opt out of receiving text messages at any time by replying STOP. After opting out, you will no longer receive messages unless you reinitiate contact. -
Message & Data Rates
Standard message and data rates may apply based on your mobile carrier’s plan. Rixey Manor is not responsible for any charges incurred. -
Privacy
Your phone number and messages will be handled in accordance with our above. We do not share your phone number with third parties, except as required by law. -
No Guarantee of Message Delivery
We are not responsible for delays or failures in message delivery due to carrier issues or other technical problems. -
Changes to Terms
We may update these terms from time to time. Continued use of our texting services after updates constitutes acceptance of the revised terms.
Text HELP to 540-212-4545 if you have any questions or concerns about our policies.
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